Incident /
INC0000046
| Number: | INC0000046 | Impact: | 1 - High |
| State: | New | Urgency: | 3 - Low |
| Caller: | Bud Richman | Priority: | 3 - Moderate |
| Requested on: | 2019-11-02 22:04:15 | ||
| Configuration item: | Sales Force Automation | ||
| Category: | Software | ||
| Subcategory: | |||
| Short description: | Can't access SFA software | ||
| Parties & Schedule | |||
|---|---|---|---|
| Assignment group: | Software | ||
| Assigned to: | |||
| Resolution | |||
| Resolved by: | |||
| Resolved: | |||
Description
Unable to login to SFA even though login credentials are correct.
Close Notes
- parent
- made_sla
- false
- caused_by
- watch_list
- upon_reject
- sys_updated_on
- 2019-11-01 22:37:27
- child_incidents
- hold_reason
- approval_history
- number
- INC0000046
- resolved_by
- sys_updated_by
- glide.maint
- opened_by
- Bud Richman
- my_opened_by
- Bud Richman
- my_opened_by_link
- SysUser.46c6f9efa9fe198101ddf5eed9adf6e7
- user_input
- sys_created_on
- 2019-11-01 22:05:30
- state
- 1
- sys_created_by
- admin
- knowledge
- false
- order
- calendar_stc
- closed_at
- cmdb_ci
- Sales Force Automation
- my_cmdb_ci
- Sales Force Automation
- my_cmdb_ci_link
- Cmdb.A9c0c8d2c6112276018f7705562f9cb0
- delivery_plan
- contract
- impact
- 1
- active
- true
- work_notes_list
- business_service
- priority
- 3
- sys_domain_path
- /
- rfc
- time_worked
- expected_start
- opened_at
- 2019-11-02 22:04:15
- business_duration
- group_list
- work_end
- caller_id
- Bud Richman
- my_caller_id
- Bud Richman
- my_caller_id_link
- SysUser.46c6f9efa9fe198101ddf5eed9adf6e7
- reopened_time
- resolved_at
- approval_set
- subcategory
- work_notes
- short_description
- Can't access SFA software
- close_code
- correlation_display
- delivery_task
- work_start
- assignment_group
- Software
- my_assignment_group
- Software
- my_assignment_group_link
- SysUserGroup.8a4dde73c6112278017a6a4baf547aa7
- additional_assignee_list
- business_stc
- description
- Unable to login to SFA even though login credentials are correct.
- calendar_duration
- close_notes
- notify
- 1
- service_offering
- sys_class_name
- incident
- closed_by
- follow_up
- parent_incident
- sys_id
- a9e30c7dc61122760116894de7bcc7bd
- contact_type
- phone
- reopened_by
- incident_state
- 1
- urgency
- 3
- problem_id
- PRB0000006
- my_problem_id
- PRB0000006
- my_problem_id_link
- Problem.A9e4890bc6112276003d7a5a5c774a74
- company
- reassignment_count
- 1
- activity_due
- assigned_to
- severity
- 3
- comments
- approval
- not requested
- sla_due
- 2019-11-11 22:04:15
- comments_and_work_notes
- due_date
- sys_mod_count
- 4
- reopen_count
- sys_tags
- escalation
- 0
- upon_approval
- correlation_id
- location
- 324 South State Street, Salt Lake City,UT
- my_location
- 324 South State Street, Salt Lake City,UT
- my_location_link
- CmnLocation.105cf7f3c611227501e75e08b14a38ba
- category
- software
- my_sys_class_name_link
- Incident.A9e30c7dc61122760116894de7bcc7bd