Incident /
INC0009002
Number: | INC0009002 | Impact: | 2 - Medium |
State: | Closed | Urgency: | 2 - Medium |
Caller: | David Miller | Priority: | 3 - Moderate |
Requested on: | 2018-09-16 12:49:23 | ||
Configuration item: | |||
Category: | |||
Subcategory: | |||
Short description: | My computer is not detecting the headphone device | ||
Parties & Schedule | |||
---|---|---|---|
Assignment group: | |||
Assigned to: | |||
Resolution | |||
Resolved by: | System Administrator | ||
Resolved: | 2018-09-16 12:51:17 |
Description
My computer is not detecting the headphone device. It could be an issue with the USB port.
Close Notes
This is not an issue with the USB port. Replaced the headset to resolve the issue.
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- 2019-11-24 15:51:57
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- My computer is not detecting the headphone device
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- My computer is not detecting the headphone device. It could be an issue with the USB port.
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- 1970-01-01 00:01:54
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- This is not an issue with the USB port. Replaced the headset to resolve the issue.
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- Incident.1c832706732023002728660c4cf6a7b9