Incident /
INC0009004
Number: | INC0009004 | Impact: | 3 - Low |
State: | Closed | Urgency: | 1 - High |
Caller: | David Miller | Priority: | 3 - Moderate |
Requested on: | 2018-09-01 13:13:30 | ||
Configuration item: | |||
Category: | Software | ||
Subcategory: | |||
Short description: | Defect tracking tool is down. | ||
Parties & Schedule | |||
---|---|---|---|
Assignment group: | |||
Assigned to: | |||
Resolution | |||
Resolved by: | System Administrator | ||
Resolved: | 2018-09-01 13:18:53 |
Description
While launching the defect tracking base URL, it is redirecting to an error page.
Close Notes
Reverted to a previous version.
- parent
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- sys_updated_on
- 2019-11-24 15:51:59
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- INC0009004
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- 2018-09-01 13:14:04
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- 7
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- 2018-12-10 03:29:09
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- 3
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- 3
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- /
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- 2018-09-01 13:13:30
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- 1970-01-01 00:00:00
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- David Miller
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- 2018-09-01 13:18:53
- approval_set
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- Defect tracking tool is down.
- close_code
- Solved (Work Around)
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- 0
- description
- While launching the defect tracking base URL, it is redirecting to an error page.
- calendar_duration
- 1970-01-01 00:05:23
- close_notes
- Reverted to a previous version.
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- 1
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- e329de99731423002728660c4cf6a73c
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- 7
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- 0
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- 3
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- 9
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- 0
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- my_sys_class_name_link
- Incident.E329de99731423002728660c4cf6a73c