INC0009004

Number:INC0009004Impact:3 - Low
State:ClosedUrgency:1 - High
Caller:David MillerPriority:3 - Moderate
Requested on:2018-09-01 13:13:30  
Configuration item:   
Category:Software  
Subcategory:   
Short description:Defect tracking tool is down.
Parties & Schedule
Assignment group:   
Assigned to:   
Resolution  
  Resolved by:System Administrator
  Resolved:2018-09-01 13:18:53

Description

While launching the defect tracking base URL, it is redirecting to an error page.

Close Notes

Reverted to a previous version.


Click for Variables

parent
made_sla
true
caused_by
watch_list
upon_reject
cancel
sys_updated_on
2019-11-24 15:51:59
child_incidents
0
hold_reason
approval_history
number
INC0009004
resolved_by
System Administrator
my_resolved_by
System Administrator
my_resolved_by_link
SysUser.6816f79cc0a8016401c5a33be04be441
sys_updated_by
system
opened_by
System Administrator
my_opened_by
System Administrator
my_opened_by_link
SysUser.6816f79cc0a8016401c5a33be04be441
user_input
sys_created_on
2018-09-01 13:14:04
state
7
sys_created_by
admin
knowledge
false
order
calendar_stc
323
closed_at
2018-12-10 03:29:09
cmdb_ci
delivery_plan
contract
impact
3
active
false
work_notes_list
business_service
priority
3
sys_domain_path
/
rfc
time_worked
expected_start
opened_at
2018-09-01 13:13:30
business_duration
1970-01-01 00:00:00
group_list
work_end
caller_id
David Miller
my_caller_id
David Miller
my_caller_id_link
SysUser.77ad8176731313005754660c4cf6a7de
reopened_time
resolved_at
2018-09-01 13:18:53
approval_set
subcategory
work_notes
short_description
Defect tracking tool is down.
close_code
Solved (Work Around)
correlation_display
delivery_task
work_start
assignment_group
additional_assignee_list
business_stc
0
description
While launching the defect tracking base URL, it is redirecting to an error page.
calendar_duration
1970-01-01 00:05:23
close_notes
Reverted to a previous version.
notify
1
service_offering
sys_class_name
incident
closed_by
System Administrator
my_closed_by
System Administrator
my_closed_by_link
SysUser.6816f79cc0a8016401c5a33be04be441
follow_up
parent_incident
sys_id
e329de99731423002728660c4cf6a73c
contact_type
reopened_by
incident_state
7
urgency
1
problem_id
company
reassignment_count
0
activity_due
assigned_to
severity
3
comments
approval
not requested
sla_due
comments_and_work_notes
due_date
sys_mod_count
9
reopen_count
0
sys_tags
escalation
0
upon_approval
proceed
correlation_id
location
category
software
my_sys_class_name_link
Incident.E329de99731423002728660c4cf6a73c