Incident /
INC0009005
| Number: | INC0009005 | Impact: | 1 - High |
| State: | New | Urgency: | 1 - High |
| Caller: | David Miller | Priority: | 1 - Critical |
| Requested on: | 2018-09-01 04:35:21 | ||
| Configuration item: | |||
| Category: | Software | ||
| Subcategory: | |||
| Short description: | Email server is down. | ||
| Parties & Schedule | |||
|---|---|---|---|
| Assignment group: | |||
| Assigned to: | |||
| Resolution | |||
| Resolved by: | |||
| Resolved: | |||
Description
Unable to send or receive emails.
Close Notes
- parent
- made_sla
- true
- caused_by
- watch_list
- upon_reject
- cancel
- sys_updated_on
- 2018-12-13 07:18:55
- child_incidents
- 0
- hold_reason
- approval_history
- number
- INC0009005
- resolved_by
- sys_updated_by
- admin
- opened_by
- System Administrator
- my_opened_by
- System Administrator
- my_opened_by_link
- SysUser.6816f79cc0a8016401c5a33be04be441
- user_input
- sys_created_on
- 2018-09-01 04:35:45
- state
- 1
- sys_created_by
- admin
- knowledge
- false
- order
- calendar_stc
- closed_at
- cmdb_ci
- delivery_plan
- contract
- impact
- 1
- active
- true
- work_notes_list
- business_service
- priority
- 1
- sys_domain_path
- /
- rfc
- time_worked
- expected_start
- opened_at
- 2018-09-01 04:35:21
- business_duration
- group_list
- work_end
- caller_id
- David Miller
- my_caller_id
- David Miller
- my_caller_id_link
- SysUser.77ad8176731313005754660c4cf6a7de
- reopened_time
- resolved_at
- approval_set
- subcategory
- work_notes
- short_description
- Email server is down.
- close_code
- correlation_display
- delivery_task
- work_start
- assignment_group
- additional_assignee_list
- business_stc
- description
- Unable to send or receive emails.
- calendar_duration
- close_notes
- notify
- 1
- service_offering
- sys_class_name
- incident
- closed_by
- follow_up
- parent_incident
- sys_id
- ed92e8d173d023002728660c4cf6a7bc
- contact_type
- reopened_by
- incident_state
- 1
- urgency
- 1
- problem_id
- company
- reassignment_count
- 0
- activity_due
- 2018-12-13 09:18:55
- assigned_to
- severity
- 3
- comments
- approval
- not requested
- sla_due
- comments_and_work_notes
- due_date
- sys_mod_count
- 3
- reopen_count
- 0
- sys_tags
- escalation
- 0
- upon_approval
- proceed
- correlation_id
- location
- category
- software
- my_sys_class_name_link
- Incident.Ed92e8d173d023002728660c4cf6a7bc