Problem /
PRB0000012
| Number: | PRB0000012 | State: | Assess |
| First reported by: | Impact: | 2 - Medium | |
| Category: | hardware | Urgency: | 3 - Low |
| Sub category: | Priority: | 4 - Low | |
| Service: | Assignment group: | Problem Solving | |
| Configuration item: | Dell Wireless WLAN Utility | Assigned to: | Problem Coordinator A |
| Problem statement: | Cannot disable wireless when plug into an Ethernet port | ||
| Resolution | |||
|---|---|---|---|
| Closed by: | Resolution code: | ||
| Closed: | |||
Description
Using a Dell Wireless WLAN Utility I cannot enable the option to disable wireless when plugin into an Ethernet port
Cause Notes
Fix Notes
Close Notes
- first_reported_by_task
- parent
- made_sla
- true
- watch_list
- fix_communicated_by
- upon_reject
- cancel
- sys_updated_on
- 2019-09-11 06:14:22
- cause_notes
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- number
- PRB0000012
- resolved_by
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- opened_by
- Don Goodliffe
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- Don Goodliffe
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- SysUser.9ee1b13dc6112271007f9d0efdb69cd0
- user_input
- sys_created_on
- 2019-10-27 17:12:12
- state
- 102
- sys_created_by
- admin
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- false
- order
- major_problem
- false
- closed_at
- cmdb_ci
- Dell Wireless WLAN Utility
- my_cmdb_ci
- Dell Wireless WLAN Utility
- my_cmdb_ci_link
- Cmdb.46c4146ba9fe1981000a4ee7da25987e
- delivery_plan
- contract
- impact
- 2
- active
- true
- work_notes_list
- business_service
- priority
- 4
- sys_domain_path
- /
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- 2019-10-27 17:04:43
- business_duration
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- short_description
- Cannot disable wireless when plug into an Ethernet port
- correlation_display
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- Problem Solving
- my_assignment_group
- Problem Solving
- my_assignment_group_link
- SysUserGroup.6fcd3b573b331300ad3cc9bb34efc447
- known_error
- true
- additional_assignee_list
- description
- Using a Dell Wireless WLAN Utility I cannot enable the option to disable wireless when plugin into an Ethernet port
- calendar_duration
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- sys_id
- e9b0e55567b032004792adab9485ef6c
- contact_type
- reopened_by
- resolution_code
- urgency
- 3
- company
- reassignment_count
- 1
- confirmed_at
- 2019-10-27 17:04:43
- related_incidents
- activity_due
- assigned_to
- Problem Coordinator A
- my_assigned_to
- Problem Coordinator A
- my_assigned_to_link
- SysUser.73ab3f173b331300ad3cc9bb34efc4df
- workaround_communicated_by
- review_outcome
- comments
- fix_communicated_at
- approval
- not requested
- sla_due
- comments_and_work_notes
- due_date
- problem_state
- 102
- sys_mod_count
- 3
- reopen_count
- 0
- duplicate_of
- sys_tags
- escalation
- 0
- upon_approval
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- Problem Coordinator A
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- Problem Coordinator A
- my_confirmed_by_link
- SysUser.73ab3f173b331300ad3cc9bb34efc4df
- correlation_id
- location
- workaround_communicated_at
- category
- hardware
- fix_notes
- workaround_applied
- false
- my_sys_class_name_link
- Problem.E9b0e55567b032004792adab9485ef6c