E2132865c0a8016500108d9cee411699
| Name: | Blackberry | Price: | $500.00 |
| Active: | false | Vendor: | |
| Availability: | on_both | ||
| Category: | Hardware | ||
| Model: | |||
| Execution Plan: | |||
| Short decription: | A Blackberry Wireless Device | ||
With Blackberry, mobile professionals get effortless access to their important information and communications while on the road and IT departments get centralized administration in a secure solution. Blackberry is a totally integrated package that includes hardware, software and service, providing a complete end-to-end solution.
In order to take advantage of the Blackberry product suite, you must meet company eligibility requirements per the Wireless Entitlement Policy.
Cost Recovery Basis: Chargeback
For Billing Questions: Contact the Business Service Center.
Service Level Agreement
| Availability: | 24x7x365 with the exception of scheduled maintenance |
| Support Coverage: | 24x7x365 via 800-MER HELP |
| Dependencies: | Wireless providers: Cingular / RIM / Rogers / AT&T Wireless / Verizon Wireless, Internet, Email servers, firewalls |
| SLO: | 99.999% availability for internal and external services |
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- A Blackberry Wireless Device
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- <p>With Blackberry, mobile professionals get effortless access to their important information and communications while on the road and IT departments get centralized administration in a secure solution. Blackberry is a totally integrated package that includes hardware, software and service, providing a complete end-to-end solution.</p>\n<p>In order to take advantage of the Blackberry product suite, you must meet company eligibility requirements per the Wireless Entitlement Policy.</p>\n<p><strong>Cost Recovery Basis:</strong> Chargeback</p>\n<p><strong>For Billing Questions:</strong> Contact the Business Service Center.</p>\n<p><strong><span style="text-decoration: underline;">Service Level Agreement</span></strong></p>\n<table border="0" cellspacing="1" cellpadding="1"><tbody><tr><td><strong>Availability:</strong></td><td>24x7x365 with the exception of scheduled maintenance</td></tr><tr><td><strong>Support Coverage:</strong></td><td>24x7x365 via 800-MER HELP</td></tr><tr><td><strong>Dependencies:</strong></td><td>Wireless providers: Cingular / RIM / Rogers / AT&T Wireless / Verizon Wireless, Internet, Email servers, firewalls</td></tr><tr><td><strong>SLO:</strong></td><td>99.999% availability for internal and external services</td></tr></tbody></table>
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