E159dd8c0a0a0aa7004a1618fbf78198
- expert
- entitlement_script
- use_sc_layout
- true
- show_variable_help_on_load
- false
- no_order_now
- false
- sc_ic_version
- delivery_time
- 1970-01-03 00:00:00
- sys_updated_on
- 2015-11-25 17:59:38
- type
- item
- no_search
- false
- sys_updated_by
- ryan.hale
- price
- 0
- sys_created_on
- 2007-04-11 15:53:54
- recurring_frequency
- sys_name
- Report an Incident
- model
- no_cart
- false
- sys_created_by
- glide.maint
- group
- hide_sp
- false
- order
- 0
- start_closed
- false
- image
- no_quantity
- false
- workflow
- delivery_plan
- DEFAULT
- my_delivery_plan
- DEFAULT
- my_delivery_plan_link
- ScCatItemDeliveryPlan.523da512c611228900811a37c97c2014
- active
- false
- custom_cart
- no_cart_v2
- false
- no_proceed_checkout
- false
- ignore_price
- false
- sys_update_name
- sc_cat_item_wizard_e159dd8c0a0a0aa7004a1618fbf78198
- meta
- omit_price
- false
- name
- Report an Incident
- mobile_hide_price
- false
- no_wishlist_v2
- false
- sys_policy
- preview
- JavaScript: popupOpenStandard("expert_shell.do?v=1&sysparm_initial=true&sysparm_preview=true", "summary");
- template
- short_description
- Report an Incident
- roles
- icon
- description
- \nClick here to report an incident with your IT services. An incident can include problems with:<br /><br /><ul><li>Hardare e.g. my laptop stopped working</li><li>Software e.g. I can't read my email</li><li>Corporate Application e.g. I can't access the timecard application</li><li>Other miscellaneous issues<br /></li></ul>\n
- mobile_picture
- availability
- mandatory_attachment
- false
- request_method
- visible_guide
- true
- visible_standalone
- true
- sys_class_name
- sc_cat_item_wizard
- sys_id
- e159dd8c0a0a0aa7004a1618fbf78198
- no_order
- false
- vendor
- no_attachment_v2
- false
- mobile_picture_type
- sys_scope
- Global?
- my_sys_scope_link
- SysScope.Global
- visible_bundle
- true
- sc_catalogs
- e0d08b13c3330100c8b837659bba8fb4
- ordered_item_link
- no_delivery_time_v2
- false
- cost
- no_quantity_v2
- false
- sys_mod_count
- 4
- recurring_price
- 0
- list_price
- 0
- sc_ic_item_staging
- sys_tags
- billable
- false
- picture
- sys_package
- Ed5b4f3ddbd100109693cd3f29961993?
- my_sys_package_link
- SysPackage.Ed5b4f3ddbd100109693cd3f29961993
- display_price_property
- non_zero
- delivery_plan_script
- location
- category
- Can We Help You?
- my_category
- Can We Help You?
- my_category_link
- ScCategory.E15706fc0a0a0aa7007fc21e1ab70c2f
- my_sys_class_name_link
- ScCatItemWizard.E159dd8c0a0a0aa7004a1618fbf78198
- my_order
- 00000