Incident /
INC0000019
| Number: | INC0000019 | Impact: | 2 - Medium |
| State: | In Progress | Urgency: | 1 - High |
| Caller: | Fred Luddy | Priority: | 2 - High |
| Requested on: | 2019-08-12 23:44:39 | ||
| Configuration item: | |||
| Category: | Software | ||
| Subcategory: | |||
| Short description: | Can't launch 64-bit Windows 7 virtual machine | ||
| Parties & Schedule | |||
|---|---|---|---|
| Assignment group: | |||
| Assigned to: | Bud Richman | ||
| Resolution | |||
| Resolved by: | |||
| Resolved: | |||
Description
I downloaded and installed 64-bit Windows 7 virtual machine and I can't get it to launch. I'm not sure if I need 64-bit or 32-bit.
Close Notes
- parent
- made_sla
- false
- caused_by
- watch_list
- upon_reject
- sys_updated_on
- 2019-11-23 19:46:13
- child_incidents
- hold_reason
- approval_history
- number
- INC0000019
- resolved_by
- sys_updated_by
- admin
- opened_by
- System Administrator
- my_opened_by
- System Administrator
- my_opened_by_link
- SysUser.6816f79cc0a8016401c5a33be04be441
- user_input
- sys_created_on
- 2019-08-25 23:45:51
- state
- 2
- sys_created_by
- admin
- knowledge
- false
- order
- calendar_stc
- 518458
- closed_at
- 2019-08-18 23:45:37
- cmdb_ci
- delivery_plan
- contract
- impact
- 2
- active
- true
- work_notes_list
- business_service
- priority
- 2
- sys_domain_path
- /
- rfc
- time_worked
- expected_start
- opened_at
- 2019-08-12 23:44:39
- business_duration
- 1970-01-04 02:29:44
- group_list
- work_end
- caller_id
- Fred Luddy
- my_caller_id
- Fred Luddy
- my_caller_id_link
- SysUser.5137153cc611227c000bbd1bd8cd2005
- reopened_time
- resolved_at
- approval_set
- subcategory
- work_notes
- short_description
- Can't launch 64-bit Windows 7 virtual machine
- close_code
- correlation_display
- delivery_task
- work_start
- assignment_group
- additional_assignee_list
- business_stc
- 268184
- description
- I downloaded and installed 64-bit Windows 7 virtual machine and I can't get it to launch. I'm not sure if I need 64-bit or 32-bit.
- calendar_duration
- 1970-01-07 00:00:58
- close_notes
- notify
- 1
- service_offering
- sys_class_name
- incident
- closed_by
- follow_up
- parent_incident
- sys_id
- 46e8219ba9fe1981013806b6e04fed06
- contact_type
- phone
- reopened_by
- incident_state
- 2
- urgency
- 1
- problem_id
- PRB0000001
- my_problem_id
- PRB0000001
- my_problem_id_link
- Problem.46eaa7c9a9fe198100bbe282da0d4b7d
- company
- ACME North America
- my_company
- ACME North America
- my_company_link
- CoreCompany.31bea3d53790200044e0bfc8bcbe5dec
- reassignment_count
- 1
- activity_due
- assigned_to
- Bud Richman
- my_assigned_to
- Bud Richman
- my_assigned_to_link
- SysUser.46c6f9efa9fe198101ddf5eed9adf6e7
- severity
- 3
- comments
- approval
- not requested
- sla_due
- 2019-08-13 23:44:39
- comments_and_work_notes
- due_date
- sys_mod_count
- 10
- reopen_count
- sys_tags
- escalation
- 1
- upon_approval
- correlation_id
- location
- Five Points 2009 Fairview RD, Raleigh, NC
- my_location
- Five Points 2009 Fairview RD, Raleigh, NC
- my_location_link
- CmnLocation.1059cb53c6112275003052ce61c907e8
- category
- software
- my_sys_class_name_link
- Incident.46e8219ba9fe1981013806b6e04fed06