INC0000601

Number:INC0000601Impact:3 - Low
State:ResolvedUrgency:3 - Low
Caller:Beth AnglinPriority:5 - Planning
Requested on:2019-11-19 09:42:59  
Configuration item:*BETH-IBM  
Category:Hardware  
Subcategory:   
Short description:The USB port on my PC stopped working
Parties & Schedule
Assignment group:   
Assigned to:   
Resolution  
  Resolved by:Ron Kettering
  Resolved:2019-11-22 11:09:56

Description

Close Notes

As this is intermittent. Restarting the PC fixes this.


Click for Variables

parent
made_sla
true
caused_by
watch_list
upon_reject
cancel
sys_updated_on
2019-11-22 11:58:36
child_incidents
0
hold_reason
approval_history
number
INC0000601
resolved_by
Ron Kettering
my_resolved_by
Ron Kettering
my_resolved_by_link
SysUser.62d78687c0a8010e00b3d84178adc913
sys_updated_by
admin
opened_by
System Administrator
my_opened_by
System Administrator
my_opened_by_link
SysUser.6816f79cc0a8016401c5a33be04be441
user_input
sys_created_on
2019-11-19 09:43:10
state
6
sys_created_by
admin
knowledge
false
order
calendar_stc
264417
closed_at
cmdb_ci
*BETH-IBM
my_cmdb_ci
*BETH-IBM
my_cmdb_ci_link
Cmdb.Affd3c8437201000deeabfc8bcbe5dc3
delivery_plan
contract
impact
3
active
true
work_notes_list
business_service
priority
5
sys_domain_path
/
rfc
time_worked
expected_start
opened_at
2019-11-19 09:42:59
business_duration
1970-01-02 00:00:00
group_list
work_end
caller_id
Beth Anglin
my_caller_id
Beth Anglin
my_caller_id_link
SysUser.46d44a23a9fe19810012d100cca80666
reopened_time
resolved_at
2019-11-22 11:09:56
approval_set
subcategory
work_notes
short_description
The USB port on my PC stopped working
close_code
Solved (Work Around)
correlation_display
delivery_task
work_start
assignment_group
additional_assignee_list
business_stc
86400
description
calendar_duration
1970-01-04 01:26:57
close_notes
As this is intermittent. Restarting the PC fixes this.
notify
1
service_offering
sys_class_name
incident
closed_by
follow_up
parent_incident
sys_id
9e7f9864532023004247ddeeff7b121f
contact_type
walk-in
reopened_by
incident_state
6
urgency
3
problem_id
PRB0000109
my_problem_id
PRB0000109
my_problem_id_link
Problem.8f74a828532023004247ddeeff7b1295
company
ACME North America
my_company
ACME North America
my_company_link
CoreCompany.31bea3d53790200044e0bfc8bcbe5dec
reassignment_count
0
activity_due
assigned_to
severity
3
comments
approval
not requested
sla_due
comments_and_work_notes
due_date
sys_mod_count
1
reopen_count
0
sys_tags
escalation
0
upon_approval
proceed
correlation_id
location
category
hardware
my_sys_class_name_link
Incident.9e7f9864532023004247ddeeff7b121f